Style vs. Substance

I know that's a false dichotomy and it doesn't have to be an either-or choice, but in cynical moments it can feel like we're asked to spend more time justifying what we do and hyping it up than actually doing it. At least, the feeling is there enough that these really hit home and I wanted to capture them before I forget about them.

First, a brief entry from The Librarian's Guide to Etiquette:

Greatness, Defining

A good librarian will supply the reference desk with a perfectly-sized, uniform stack of call number note slips manually cut from recycled office paper. A great librarian will write an article about how to do it.

Followed by a fairly typical Dilbert: